ORDERING YOUR GARDEN BUILDING
It is important to us that you are 100% happy with your new garden office, summer house, or any other building you want to have in your garden. This is why we believe that the best way to start your project is to have an honest and pressure-free conversation.
GET IN TOUCH
Let’s start a conversation. Call us, email us, use our online chat or send us a message via facebook. Whatever works best for you.
During our first contact, we will quickly assess if we can provide what you are looking for. If we really can’t, we will help you to find a more suitable supplier.
FREE SITE SURVEY
The next step is to book your free site survey. We will come to your garden, talk to you about the project, and take some pictures and measurements.
During the meeting, we will check the intended position for your new garden building, work out the type of foundation needed for that space, and find out as much as we can about what type of design will suit your garden, your lifestyle and your budget.
FREE BESPOKE DESIGN
Each of our creations can be customised to suit your needs. Our in-house design team will work with you to make sure that your new garden building is exactly how you want it.
You will then receive the technical drawings and visualisations of your project, which will help you to see how your new garden building will look before you make a final decision. If you want us to make a few tweaks and changes, we can add those in then.
FLEXIBLE PAYMENT OPTIONS
Finally, you will need to decide how do you want to pay for your new garden building. From paying fully by bank transfer, credit card or using a flexible finance options, we are sure that you will find a solution that is right for you and your budget.
FREQUENTLY ASKED QUESTIONS
How long will it take to build my garden building?
The average installation time is between 5 to 10 working days, but it can vary depending on the size and complexity of the design. A smaller garden building, like a garden office pod Cubo Piccolo, will take between 3 to 5 working days. A larger. bespoke garden room with a lot of detail and paint work can take up to 3 to 4 working weeks. Once we have finalised your design, we will be able to give you a more accurate installation time.
How quickly can you start after I place my order?
Our aim is to start as soon as possible. However, due to other projects taking place and a lead time in ordering and preparing your garden building, we usually start around 4 to 6 weeks after your deposit payment.
Can I cancel my order after I've paid my deposit?
When we take your deposit, we use it to buy the elements of your building, such as doors, walls panels and windows.
If you want to cancel your order, we will do our best to contact our suppliers immediately to halt production. However, for anything that we cannot return or cancel, we will take this money from your deposit.
We understand that sometimes unpredictable things happen in our lives and plans need to change, so we will do our best to minimise any cost to you.
Can I change my design after I've paid my deposit?
In a nutshell, it depends. If, for example, you want to change the size or type of doors, the chances are we will have already ordered them, and they are being made to fit your design. We can change the doors if you want, but you will need to pay for the new doors as well. If, on the other hand, you want to change the colour of your garden office, the chances are that this change won't cost you a penny, as we will simply purchase a different colour paint as per your request.
We want to make sure that your building is exactly as you want it, so we will keep in touch from time to time between placing your order and the build starting so that we can all be sure that everything is as you expect.